Financial Hardship & Support FAQs
- What to do if you’re struggling to make payments
Please contact us at admin@medicred.co.uk and set up a time for us to discuss your financial circumstances and how we can best assist you to make your payments
- Can I take a payment holiday?
Please contact us at admin@medicred.co.uk and set up a time for us to discuss your financial circumstances and how we can best assist you to make your payments. Payment holidays are assessed case-by-case based on financial difficulty. Please contact us early to discuss your options.
- Where to get debt advice
You can get free, impartial advice from MoneyHelper (www.moneyhelper.org.uk), StepChange, or Citizens Advice.